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| MIRUS was a pioneer in SaaS and is a leader in information management to the restaurant industry. |
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| What makes MIRUS different from other information management companies
serving the restaurant industry? |
| MIRUS was one of the early pioneers of
SaaS to the restaurant industry. We recognized very early the benefits
that this approach could bring to chain restaurants in cost savings,
real time information, web access anytime, from anywhere, and access
to the latest technology without the up-front investment. We have
been implementing SaaS solutions for customers in the restaurant industry
since 1999 and have the experience across QSR, casual and fine dining
restaurants to understand the issues around implementation, change
management and the technology itself. We focus exclusively on the
restaurant industry so you can be assured that we understand the complexities
of running a multi-unit restaurant operation. We provide state-of-the-art
applications with our proprietary business intelligence and portal
products, MIRUS Intelligence™ and the Smart DashBoard™,
and by partnering with other software companies
to provide you with the products and services that best meet your
business needs. |
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| Why buy MIRUS Intelligence™ or Smart DashBoard™ when
I can build my own business intelligence tool or portal? |
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Deployment and implementation is
much faster because MIRUS products and solutions are already
built and field tested. |
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We leverage our knowledge across our installed base so that you
don't have to "reinvent the wheel". |
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We are typically 30-50% lower in
cost or more, compared to internally developed solutions. |
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We can meet your budget with predictable,
low monthly IT costs that take the risk out of your forecasting. |
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| How long does it take to deploy MIRUS Intelligence™ or Smart
DashBoard™? |
| MIRUS can deploy these solutions in a
minimal amount of time throughout your restaurants and at your regional
or corporate offices because they are already built and tested with
live customers in real environments. You avoid the internal development
time, budget and headaches and more quickly realize the benefit of
these applications. Typical implementations are at 30-90 days. |
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| How many users can MIRUS Intelligence™ or Smart DashBoard™
support? |
| In the tens of thousands because of the
underlying technology, the use of one centralized database and the
Internet for delivery of information between users. |
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| Do I have to reformat
all of my data in my current systems when I implement a product or
service? |
| No, we integrate across your existing
systems including POS, financials, ERP, back office, payroll, etc.,
so manual reformatting is unnecessary. |
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| Will you integrate with my existing systems and applications? |
| Yes, we integrate across most legacy and back-office systems and
applications including POS, inventory, labor, purchasing, cash management,
financials, human resources, ERP, and purchasing. |
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| What are the advantages of your centralized, enterprise approach? |
The technology structure utilizes one
centralized database which has multiple benefits:
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Simplifies the technology infrastructure
at the store and the technical support required. |
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No more multiple databases to manage
at each of your stores and offices. |
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Changes and updates can be deployed
immediately throughout all stores with one change to the database
instead of the change having to be made at each store. You have
greater control over the quality of your business information. |
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Simplifies integration across all
your systems. |
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Reduces costs. |
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| What happens if I get a new point-of-sale system? |
| Since our applications and systems are POS neutral, you can move
your applications to a new POS system without impacting your MIRUS
applications or integrations. |
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| What type of training do you provide? |
| We provide three formats for user training including: instructor-led,
train the trainer, and on-line training. Instructor-led training
and train the trainer are provided on-site at your location(s),
our corporate office or a local training facility. |
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| What type of help desk support do you provide? |
| Our help desk provides user support 24/7. Office hours are
Monday – Friday, 8:00 a.m. – 6:00 p.m. CST. Evenings and
weekends are covered by pager and telephone. |
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| Compared to my current in-house system, what cost savings would
I achieve by going to the SaaS model? |
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Capital investment savings in hardware, software licenses, software
upgrades, service contracts. Operational cost savings include help
desk, training, ongoing maintenance and support, and administrative
efficiencies. |
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IT costs lower development, user
support, help desk and maintenance costs; fewer IT resources
needed. Savings can be up to 30-50% of current IT costs, or
more. |
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Administrative time – clients have experienced up to 95% savings
in administrative time and cost. |
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Productivity – increases in sales per employee through better
management of labor and optimizing sales opportunities. |
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Sales – timely and accurate reports and alerts have enabled restaurant
chains to drive incremental sales by focusing on key drivers of
sales – by product, day part, etc. |
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| How do
I calculate my estimated return? |
| MIRUS can help you calculate your ROI
and your total cost of ownership. Just contact
us for a free ROI analysis. |
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