Product Description

Benefits

Business Problem

MIRUS Solution

Customer Testimonial

MIRUS Connect™ Product Description:

MIRUS Connect is our polling service to collect data from your store systems. Flexibility is a key for this solution; you can license software Connect and operate it yourself, or take advantage of our service offering to manage your polling operation. MIRUS Connect extracts data from your store systems, encrypts it for security, compresses it for speed, and transmits the data to the MIRUS data center for processing on a schedule you set – from up-to-the-minute to daily. MIRUS Connect is bi-directional and can distribute files down to your stores for POS and back office updates.

License Option
The license option for MIRUS Connect provides you with all of the reliability, security and scalability benefits of the product while keeping the operations and management of the solution in-house. In addition to the software distributed to the stores, the license option also includes:

	Use of MIRUS’ ftp servers for receiving the data
	Use of MIRUS’ storage network for archiving and processing your data
	Backup and recovery services of your raw data
	Access to MIRUS’ polling monitor to identify which stores have not transmitted data

Service Option
The service option for MIRUS Connect provides you with a total polling solution with all of the benefits of the Connect product combined with administration and management. Free up your internal resources for activities more valuable to your enterprise. Our service goal is to have at least 95% of your data available to you by 9am, and often earlier depending on your POS. The service option provides all of the benefits of the software option, plus:

	No capital cost
	Better focus on critical activities – let MIRUS perform your polling
	One-source solution – MIRUS has POS to data center responsibility
	Price goes down if you close or divest stores
	Known expense amount for additional stores & acquisitions

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Benefits:

	Supports up-to-the-minute data transport provided by your POS system.
	POS neutral – no need to invest in a new or proprietary POS system.
	Compatible with ISDN, DSL, cable, frame relay or dial-up connections.
	Monitoring of polling status at every unit to identify missing stores
	Sends system status data from store to data center for improved reliability
	Supports your applications with unified security.
	Encrypts data for secure transmissions.
	Scalable for growth and new stores.

Business Problem:

An upscale restaurant and bar concept with 26 stores across major markets in the US as well as Mexico City and Puerto Rico had experienced interruptions and delays in polling and data transport of sales from its units. In addition, it was not consolidating and integrating information across its various systems including point of sale, labor and inventory management. This caused the consolidation of period reporting to be both time consuming and difficult.

MIRUS Solution:

MIRUS Connect™ was implemented in all units and interfaced with the customer's existing point-of-sale systems, Squirrel and POSitouch. In addition, MIRUS captured data from the customer's existing labor and inventory (Restaurant Magic) systems and consolidated it all in one engine. This gives the chain daily access from anywhere to all of the information they need to make timely decisions and impact profitability. On an ongoing basis, all stores are continuously monitored to ensure connectivity and uninterrupted data transport.

Customer Selection of MIRUS:

MIRUS was selected by The Palm, because of the strong performance of MIRUS Connect and MIRUS Intelligence as well as the company's thorough understanding and expertise in building enterprise models for casual and fine dining restaurant chains.

Given that The Palm's units are geographically diverse, polling irregularities had made the information gathering process difficult. MIRUS took over the polling of units with the goal of making it faster, easier and more reliable than ever before. The goal was to have reports far more quickly than in the past and the drill-down capability has provided the company with richer, more detailed information.

MIRUS has allowed Palm decision-makers access to unprecedented data, both in breadth (sales, cash, labor, food cost, frequent diner club) and detail (check-level transactions). The system has dramatically improved their operating efficiencies across the board.